Last updated: October 7, 2026
Available delivery destinations, shipping services and charges are shown at checkout for your address and the items in your cart. Availability can differ by product. A country appearing in our currency selector does not guarantee that every product ships there. Please review the complete order total before paying. We do not promise free or worldwide shipping unless this is expressly shown for your order.
Product-specific estimates on the relevant product page apply to that product and destination only. Business days exclude weekends and public holidays. Estimates are not guaranteed arrival dates and can vary with stock availability, destination and carrier conditions.
For the Dog Scratch Board with Treat Box, the supplier currently estimates 2–4 business days for processing and delivery within the United States, with dispatch from a US warehouse. This estimate applies when the item is available for purchase and is not an estimate for other destinations or products.
We work with fulfillment partners who may ship directly to you. Orders containing multiple products may arrive in separate parcels. When tracking is available, we send the tracking details to the email address used for your order. Yourpet4you remains your contact for order support.
If we cannot ship within a promised time, we will notify you, provide an updated estimate where available, and offer any choice of consenting to a delay or cancelling for a prompt refund required by applicable law. If an item cannot be supplied, we will cancel that item and refund the amount paid for it and any applicable shipping charge. Delivery estimates do not waive your rights for unreasonable delays or non-delivery.
Please check your delivery address before placing an order. Contact us promptly if a correction is needed; changes may no longer be possible after fulfillment has started. If a parcel is missing, damaged or marked delivered but not received, contact us with your order number. We will investigate with the fulfillment partner or carrier and arrange the appropriate remedy. A carrier scan alone does not waive any statutory delivery rights.
Taxes and duties collected by us are identified at checkout where applicable. For international shipments, any additional import charges not collected at checkout depend on the destination's rules. Contact us before ordering if these charges are unclear. Nothing in this policy permits undisclosed charges where disclosure or inclusion is required by law.
Please read our Return and refund policy before ordering. For shipping questions, email support@yourpet4you.com.